State Farm® Insurance Agent Roxanne Jones

"I was thinking about switching to another insurance company until I talked to Thea. She really knows her job. I appreciate you."

"I was on the phone not in the office. But she was very helpful and helpful me to understand alot."

"Great service and has always been helpful with answering my questions"

"My service was very professional and I appreciate her staying with me until she was satisfied that everything was taken care of. Thank you"

"Great customer service polite staff I’ve never laughed and enjoyed conversation from no insurance company as I do with Roxanne jones and staff here at State Farm. Keep up the great work"

"At the Roxanne Jones agency, there is a young lady by the name of Becky. She was very helpful, friendly and patient. Definitely appreciate the time she took with me!!!"

"I like how Avionna handled my situation with my insurance policy she was very professional"

"Thea was extremely helpful and thorough and made the process of me switching insurance companies seamless. The affordable pricing was a plus!"

"Avionna offered other options to help keep my car insurance policy from cancelling out. If she didn’t suggest it I wouldn’t have known it was an option. Very helpful. I appreciate her. 10/10"

"I am completely satisfied with the excellent customer service and support that I received from Roxanne Jones' Team. They were knowledgeable, provided more insurance coverage for less money as well as provided valuable cost savings options. Moving my primary residence, second home, investment property and auto insurance policies to State Farm resulted in actual savings of over $5,364 annually. I need to give a special thanks and appreciation to Thea Wyatt for coordinating everything with the other State Farm agents in Charlotte,North Carolina and Brooklyn,New York. She is truly a Gem and an excellent addition to the State Farm team. Overall, I am completely satisfied with the customer service I received and I would highly recommend this team to provide any insurance needs to future clients."

"Roxanne is grade A+ awesome. Her help and customer service skills are way above standard. Thank you for everything."

"Avionna and Roxanne are AMAZING!!! Extremely professional and efficient, knowing that you will be taken care of is so important when it comes the many insurance options that State Farm offers (Vehicle, Life, Home Warranty, etc.) Thanks for the assurance ladies!!!"

"Excellent customer service received unexpected courtesy beyond the call of duty. Thank you Ms Roxanne Jones"

"Becky was very helpful and courteous."

"Love these people here. Roxanne literally helped me get my insurance straight 5 minutes before closing and stayed on the phone helping me get everything in order an hour past their closing time and on top of it all she was very sweet, helpful and seems to be a very good person. I rate her 10 stars if I could. Thank you so much Roxanne"

"Great service, Mrs. Jones was very professional and informative."

"Was very helpful explained in detail my options and how if I chose whichever option what the results would be. Worked with my schedule to to help me with my decision. Would definitely recommend working with him if you need help with anything ."

"Mrs. Jones was outstanding and very professional. She is very knowledgeable. Her honesty guided me and helped me make the best decision for my needs. Excellent customer service, she is highly recommended. Thanks, Mrs. Jones"

"Avionna & Roxanna were, pleasant, calm, kind, friendly and answered all my concerns."

"I have been with State Farm for over 40 plus years now so I have dealt with the many different agents that have come and gone during that time. I have to say that Roxanne is probably the friendliest of them all. She is very knowledgeable and she makes you feel comfortable when going over all the options in coverage that you may need or want. If you have questions or don't understand something she takes the time to explain. She's like talking to one of your friends. There's no stress when calling Roxanne she is compassionate and understanding and she definitely knows the products available and will help you along the way getting you the best quote possible. I highly recommend Roxanne Jones and if you're in the market for car insurance or any other type of insurance just give her a call and see for yourself!"

"Ms.Roxanne was very helpful and patient with me as a first time buyer i was very concerned with how the process was going to go but she made it very easy and explained everything me so that i understood what i was signing up for she helped me get the best rate as a new driver and made my experience very easy"

"Ms. Jones was very knowledgeable, sincere and attentive."

"Niekko helped me today & it was a pleasurable experience! Feels like I’m gonna really enjoy the new owner & staff. Thank you again Niekko"

"Niekko was able to help me navigate moving out of state and getting tags and insurance in another state while maintaining MD auto coverage at the same time to avoid MD MVA fines until MD MVA received my MD tags back. Thanks Niekko"

"Roxanne is very professional and explains everything thoroughly. We were a little apprehensive after our other agent retired but Roxanne has made us feel comfortable and happy to have her as our new agent."