State Farm® Insurance Agent Roxanne Jones

"Great customer service and knowledge of product"

"Hello, today I had a wonderful experience speaking with Avionna Vaughan with State Farm. Avionna was very professional and pleasant to talk to while I was explaining my situation to her. She listen and was very understanding to my needs. Avionna, thank you for helping me through my situation, and for all you do. I look forward to speaking with you again. God Bless!!"

"Roxanne is excellent! She is very thorough, reliable, and warm. Could not recommend her enough!"

"Destiny is very pleasant and very informative"

"Roxanne and her crew ae always so professional and so helpful whenever I am in need. Communication with her team is always top notch. Highly recommend"

"Roxanne was very patient and made me feel at ease while answering my questions. Kudos to you, Roxanne."

"Answered all my questions. They nice and polite. Appreciated all their help."

"Roxanne is a highly professional and efficient State Farm agent. She is very attentive to her customers and readily available to answer questions, offering solutions whenever she can. I recommend her office to all my friends and family.
Thanks,
Dr. Ahoussou"

"After the financial nightmare I was paying with GEICO and USAA, Zakiya went above and beyond to find a great policy that covered 3x more at a cost way less than the others. She took the time out to explain the coverage, listened to my needs and provided excellent recommendations! For the first time in my life, I felt like I wasn't just another client where an insurance agent was just looking to get a commission! She made feel like she cared! I met Roxanne and I see the family energy in their office!! 🥰 Highly recommend their services! Thank you!"

"It was a pleasure to speak with Mrs. Jones. She was very knowledgeable about state farm products and I would have loved to work with her as my agent, but due to unforeseen circumstances, my wife and I intend to move and possibly relocate to New Jersey or Delaware in the future, now that I am officially retired. I appreciated Mrs. Jones' persistence and patience as a State Farm representative, and I intend to refer any of my colleagues or friends to her."

"I had a phone call yesterday with Ms.Roxanne to go over our policy. She was very thorough in detail to make sure that I understood the policy in depth. She also offered different options for us to consider an even provided a quote Within 24 hours of our discussion. We’ve been with State Farm for many years and Even with having four kids, the prices were great and we knew we were in good hands. I appreciate Roxanne and her team for all that they do."

"I had a wonderful experience speaking with Roxanne Jones at State Farm about life insurance. She took the time to explain everything in a way that was easy to understand and was incredibly patient, even when I wasn’t completely sure how to answer all of her questions.

She helped me build a policy that felt right for me and my family, and what stood out most was that I never felt pressured. Instead of making me feel like I had to sign up immediately, she gave me the time and space to think about the options and work them into my budget. That level of professionalism, patience, and genuine care made all the difference. Roxanne is truly phenomenal, and I highly recommend working with her."

"Love the professionalism. The staff is always courteous."

"Roxanne was super helpful with a recent claim. I had multiple weather related damage to my car. When I called her about my claim she suggested that I lower my deductible to mitigate my out of pocket expense. She quickly ran the numbers and the change in my premium to support my lower deductive was minimal. I’m glad to be saving money and have even better protection on my vehicle!"

"Roxanne was very thorough and patiently explained all of our options during a recent policy check-in. We love her good ole' fashioned customer service!!!"

"Roxanne has been my insurance agent for several years, and she has always been amazing to work with. She somehow remembers exactly who I am every time I call, and she is always kind, patient, compassionate, and very helpful. She has helped me through a few difficult life changes over the years and has always made things easy and stress-free when life got chaotic. It’s clear that she truly cares about her clients, and that kind of personal service is hard to find these days. I highly recommend her!"

"I met with my agent, Roxanne Jones today for the first time of go over my policies. She was extremely thorough, knowledgeable and so personable. Never thought discussing insurance could be so enjoyable. Amazing service.!!"

"I had an excellent experience with my State Farm agent, Roxanne Jones, today. She took the time to follow up and verify important information regarding my policy, showing a level of care, professionalism, and attention to detail that truly went above and beyond. Roxanne’s proactive communication and willingness to ensure everything was handled correctly gave me great peace of mind. Exceptional customer service like this is rare, and I truly appreciate her dedication and support. Five-star service all around!"

"Roxanne was very professional extremely fas! She stayed late to help me with my purchase of my new car and getting the insurance transferred over thank you so much!!"

"Roxanne was knowledgeable, courteous, and all around excellent!"

"Thanks for being helpful"

"I’m I was very happy to get assistance on switching from our old homeowners insurance which will save us a lot of money each year!"

"Thea is awesome!"

"I was thinking about switching to another insurance company until I talked to Thea. She really knows her job. I appreciate you."

"I was on the phone not in the office. But she was very helpful and helpful me to understand alot."